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Customers

Clients Access

I have never played before in elGordo.com, how can I register?

Just place a new order. In the shopping cart you will see the option to proceed to checkout. And in this moment you can register. Your data, according with spanish legislation, will be only used to inform you about your orders and offers, if you wish.
 

I forgot my password, how do I get it?

Just insert your email in the clients zone, and we will send your pasword to your email.
 

Games Subscriptions

What is a subscription?

You can play to more than one draw the same numbers simply selecting the number of weeks you want to play this bet.
 

In which games can I make subscriptions?

You can subscribe up to 6 weeks for EuroMillions, Sunday 5/54 + 1, Saturday and Thursday 6/49 and Daily 6/49. It is not possible in National Lottery (if you want this contact us) or Spanish Football (because teams are different every week).
 

What is the advantage of subscriptions?

You play every week, and there is no possibility fo forget it. After every draw you will receive the results and prizes will be in your account.


Bulletins

What is a bulletin?

You can receive weekly information of results, jackpots and events of Spanish National Lottery in your email, when you register with as an apply for this bulletin. When you wish you can cancel the bulletin suscription, of course.